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Privacy Policy

Recinos Restoration & Construction
Effective Date: 11/30/2025
Last Updated: 11/30/2025

Recinos Restoration & Construction (“we,” “our,” or “us”) is committed to safeguarding your personal information and maintaining transparency about how it is used. This Privacy Policy explains how we collect, use, share, and protect your information when you visit https://recinosrestoration.com or use our restoration and construction services, including water damage restoration.

If you do not agree with the terms outlined below, please discontinue using our website and services.

1. Information We Collect

Personal Information

We may collect information that you voluntarily provide when you:

  • Request water damage restoration, fire restoration, mold remediation, or construction services

  • Schedule an inspection or on-site assessment

  • Contact us through our website forms or by phone

  • Subscribe to updates or service reminders

  • Participate in surveys, promotions, or feedback requests

This information may include:

  • Full name

  • Email address

  • Phone number

  • Service address or project location

  • Details related to your restoration or construction project

  • Billing or payment information

Non-Personal Information

We may also collect technical or usage data automatically, such as:

  • Browser type and device information

  • Operating system

  • Pages visited on our website

  • Time and date of visits

  • Referring websites or search terms

  • General location and site analytics

2. How We Use Your Information

We use collected information to provide high-quality restoration and construction services, including:

  • Operating and improving our website

  • Responding to service inquiries or scheduling requests

  • Dispatching technicians for water damage, fire, mold, or construction services

  • Providing estimates, invoices, and service updates

  • Sending appointment confirmations and notifications

  • Enhancing user experience and tailoring service recommendations

  • Conducting internal analytics and improving our offerings

  • Detecting fraud or unauthorized activity

  • Fulfilling legal or regulatory obligations

3. How We Share Your Information

With Service Providers

We may share your information with trusted partners who assist with:

  • Website hosting

  • Customer communication

  • Payment processing

  • Advertising and analytics

  • Emergency dispatch and support services

These providers are only permitted to use your information as necessary to perform these services.

Business Transfers

If Recinos Restoration & Construction undergoes a merger, acquisition, or asset transfer, customer information may be included in that transaction.

Advertising & Analytics Partners

We may work with third-party platforms that use cookies to deliver relevant ads or track website performance.

Legal Requirements

We may disclose personal information if necessary:

  • To comply with legal obligations

  • To respond to claims or legal processes

  • To prevent fraud or protect against potential harm

  • To safeguard the rights and safety of our users and the public

4. Protecting Your Information

We implement industry-standard security practices to protect your information, including:

  • Secure servers and encrypted data transmission

  • Access controls for sensitive information

  • Regular system audits and employee training

While we take strong precautions, no online system can guarantee 100% security. By using our website, you acknowledge these inherent risks.

5. Your Rights & Choices

Depending on your location and applicable laws, you may request:

  • Access to the personal information we hold

  • Corrections to inaccurate information

  • Deletion of your personal data where applicable

  • Restriction or limitation of certain data uses

  • Objection to certain processing

  • Data portability, transferring your information to another provider

Response Timeline

We strive to respond to all data-related requests within 30 days. For complex requests, additional time may be required.

How to Submit a Request

Please contact us using the information in Section 8 below.

6. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can remove it promptly.

7. Policy Updates

We may update this Privacy Policy periodically. Changes take effect immediately upon posting, with the updated date noted at the top.

We encourage you to review this page regularly.

8. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Recinos Restoration & Construction
Email: info@recinosrestoration.com
Phone: (510) 269-3401
Website:https://recinosrestoration.com

We appreciate your trust and are committed to protecting your privacy as we deliver reliable restoration and construction services.

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